Insights & Resources

This customer story shares practical insights from ACEM’s leadership team on what it really takes to prepare an organisation for a Dynamics 365 CRM implementation, and why getting ready matters as much as the system itself.

This article explores why fragmented systems, brittle integrations, and inconsistent data models quietly constrain delivery, even in organisations investing heavily in transformation. It outlines what a mature data and integration strategy looks like in practice, the signals that foundations may be limiting execution, and why AI scalability is fundamentally an integration maturity challenge.

By uncovering practical business use cases, prioritising high value opportunities, and building internal confidence, the team gained a clear roadmap for moving from ideas to impactful AI driven outcomes.

A case study on how a NZ manufacturer streamlined operations and partner experiences by modernising with Dynamics 365 Finance and Operations.

Waypoint REIT modernised its IT operations with Fusion5’s proactive managed services model, improving stability, security, and compliance providing ongoing assurance, expert support, and confidence for a lean ASX-listed team.

Discover how Dynamics 365 helps LandSAR manage volunteers, donors, and operations, improving efficiency and impact nationwide. 

Through collaborative innovation and AI software engineering, Fusion5 helped transform research data into actionable insight – showcasing how AI for market research can bridge the gap between data and decisions.

A quick look at the key factors increasing field service costs and the practical steps to bring them under control.

Customers hate uncertainty. Here are the four biggest field service challenges that undermine trust – and how a field service solution brings clarity and confidence back to every job.

Still using whiteboards to schedule technicians? See how NetSuite Field Service reduces travel time, improves first‑time fixes and lifts technician retention.

Ross Labs upgrades to JD Edwards 9.2, enhancing quality, compliance, and efficiency while preparing for future innovation and AI capabilities.

Discover how integrated fulfilment, API-first design, and real-time data flow give your service teams the complete picture they need to resolve issues faster.

Data preparation is a critical step that transforms disconnected information into clear, actionable data insights that leaders can trust. 

For over 15 years, Kiwibank and Fusion5 have partnered to evolve Jade Star payroll. From compliance to integration, their collaboration delivers trust, innovation, and reliable payroll for thousands of employees.