Meet buyers where they are, when they're ready to convert
Seamlessly engage, nurture, and convert your prospects into loyal customers without breaking a sweat.
With Microsoft Dynamics 365 Sales as your new secret weapon, you can optimise your entire sales processes. Take control of your sales outcomes with full visibility of your pipeline and performance. Motivate your people, and turn valuable historical insights into actions. And just sell.
Seamless customer experience
Create a repeatable, unified experience from social to in-store, that keeps customers sticky
Work anywhere, anytime
Empower flexible work and life balance with ‘anywhere, on the go’ access
Data driven sales
Increase your chances of success by adopting analytics-based sales strategies
Sales process automation
Extract greater productivity and $$$ from your day with automated sales processes
Real-time buyer insights
Receive real-time data insights on buyer behaviour to help you strike when the iron is hot!
Why do you need Microsoft Dynamics 365 Sales?
Do more from anywhere, and increase revenue
Guide sellers throughout your sales processes by seamlessly connecting business data with Office 365 and LinkedIn data — even while on the go.
- Achieve optimal outcomes by providing your sellers with rich, context-sensitive help and an intelligent, event-driven sales process.
- Make sales execution easy — Accelerate deals with end-to-end opportunity management. Use familiar Microsoft tools for day-to-day sales activities. View the status of cases without switching apps.
- Keep your ear to the ground — Enrich account, contact, and lead data with contextual third-party firmographics, news, and events for both B2B/B2C business models.
Work on the go — Sell anytime, anywhere, even without connectivity, with modern mobile apps that provide contextual news, social data, and task flows. - Stay close to your partners — Recruit, onboard, and strengthen your partner channel through deeper enablement and activation. Share information across opportunities and cases.
Deliver greater insights into your business
Power up! Dynamics 365 includes access to Microsoft Power BI, a suite of business analytics tools which allow you to analyse data and share insights.
- Provide a 360° view of the business — Power BI dashboards present all your most important metrics in one place, updated in real-time, and available on all of your devices.
- One click is all it takes — Explore the data behind your dashboard using intuitive tools that make finding answers easy.
- Dashboards made easy — Creating a dashboard is simple, thanks to hundreds of connections to popular business applications, complete with prebuilt dashboards.
- Anytime, anywhere access — Access your data and reports from anywhere with Power BI Mobile apps, which automatically update any changes to your data.
Drive innovation on a modern and adaptable platform
When it comes to innovation, it’s no holds barred with a sales application that's easy to tailor, extend, and connect to the other apps and services you already use.
- Act quickly — Adapt the application to your needs and accelerate time-to-market. Simplify deploying web and mobile apps with no-code visual editors and tools.
- Extend and connect — Automate processes across Dynamics 365 applications and third-party systems for a unified experience.
- Invest with confidence — Microsoft’s cloud platform will reduce the cost and complexity of operating a global infrastructure, while safeguarding your data.
- Innovate to your heart’s content — Transform your customer interactions with the deep insights provided by embedded intelligence. Guide your teams to the right business outcomes!
We know Microsoft Dynamics 365 Sales is fantastic, but don't just take our word for it
Forrester names Microsoft a Leader in the Sales Force Automation Solutions Wave
Gartner once again names Microsoft Dynamics 365 Sales a Leader in 2020 Magic Quadrant for Sales Force Automation
Microsoft is Customer's Choice for CRM Lead Management in Gartner Peer Insights 2020
Ramp up your sales performance
Enjoy full visibility of your sales performance with analytics dashboards based on historical and predictive data. Use gamification to promote teamwork, engagement and accountability.
- Abbreviate ramp up time — Ease onboarding of new sellers and align sales behaviour with best practices and interactive help and documentation.
- Drive sales outcomes — Set goals, monitor results, and provide timely feedback and coaching. Use real-time analytics dashboards to keep sales strategies on track.
- Leverage visibility and insights — Go from data to real-time insights with interactive dashboards that have drill-down capabilities and natural language queries.
- Motivate your sellers — Making selling more exciting with fun team-based sales contests. Improve performance and accountability with a unique gamification solution.
Nurture relationships through authentic and personal engagement
Identify, connect with and foster relationships with the right buyers by combining LinkedIn Sales Navigator and Dynamics 365 Sales.
- Put buyers first — Leverage insights into customer needs to build trust and manage relationships at scale with unified data and processes.
- Be where your buyers are — Find opportunities and grow relationships with embedded intelligence that highlights social media conversations that you should be part of.
- Deliver relevant content — Get suggestions for personalised content based on what you're working on and who you're working with. Use Office 365 tools to quickly create and collaborate on tailored sales documents.
Smarter selling with embedded intelligence
Get smart, stay focused and move deals forward with recommendations and guidance at every stage of the deal.
- Step up with confidence — Surpass the expectations of your buyers with personalised and relevant interactions driven by contextual, embedded intelligence.
- Improve email engagement — Supercharge communications, reveal customer interaction with your emails, and respond proactively with embedded intelligence.
- Keep tabs on social trends — Understand what your buyers are really thinking and identify potential competitive threats with social intelligence.
Great outomes start with great conversations.
Let's talk.
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