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Managed Services

Achieving more with your IT

We stand for more than just managing IT—we believe in transforming it. Our approach isn’t just reactive; it’s proactive, predictive, and built to help your business thrive. 

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  • Managed IT Services
  • Cloud
  • Security
  • Help Desk
  • Infrastructure
  • Integration

What could your team achieve with the right IT support behind them?

We see ourselves as an extension of your team, providing guidance and solutions tailored specifically to your business goals.

Struggling to keep your IT running smoothly while juggling constant demands?

If your team is stuck putting out fires—dealing with downtime, slow response times, and endless technical headaches—it’s not just frustrating, it’s holding your business back. Instead of driving strategic initiatives, you’re trapped in a cycle of reactivity, always one step behind. This constant pressure eats away at your resources, your productivity, your morale, and your ability to innovate. It’s exhausting, and you’re not alone. Many organisations face the same challenges, wondering how to break free and finally get ahead.

 

Proactive support, not just firefighting

With our real-time monitoring and proactive issue resolution, we identify and address potential issues before they impact your business.

Security as a foundation

Every aspect of our services integrates security at the core. Whether you need protection against cyber threats or compliance with global standards, we’ve got you covered.

Flexibility and scalability

A service designed to grow with you. Whether you’re expanding your infrastructure or adding new applications, we offer scalable solutions that adapt to your needs without overspending on unnecessary resources.

Expertise you can trust

With a certified team across AWS, Microsoft Azure, and Oracle Cloud, Fusion5 offers deep expertise, ensuring your IT environment is optimised for performance, security, and cost-efficiency.

Our managed services offerings

Managed Cloud Services

Our Managed Cloud Services provide end-to-end management of your cloud infrastructure across AWS, Azure, and Oracle Cloud.

 

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Managed Security

Our ISO/IEC 27001 certified Managed Security Services deliver real-time threat detection and proactive protection against cyber threats.

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Managed Infrastructure

Our Managed Infrastructure Services are designed to handle everything from proactive monitoring and patch management to performance optimisation.

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Outsourced IT services

We provide end-to-end IT management, covering everything from day-to-day operations to long-term strategic planning.

 

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Enterprise Service Management (ESM)

Break down silos and improve efficiency with our integrated Enterprise Service Management solutions.

 

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Integration Services

We simplify complex integrations across applications, platforms, and cloud environments, ensuring smooth data flow and improved business processes.

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Why choose Fusion5?

When you’re choosing a Managed Services provider, you’re not just looking for a quick fix—you’re looking for a partner who understands your goals and helps future-proof your business. The focus should be on services that are built to evolve with your needs, ensuring your IT infrastructure not only keeps up but actively supports your growth.

A relationship built on trust

Emphasising the importance of a trusted advisor relationship rather than a transactional service sets you apart and highlights the long-term value of partnership.

Agility and flexibility

Focusing on adaptability is crucial because businesses are always evolving, and they need a provider that can grow and change with them.

Commitment to innovation

This point stands out because it positions your service as forward-thinking, helping businesses stay competitive by constantly exploring new technologies and efficiencies.

11 Results

Managed Cloud

Choose a cost effective way to manage your cloud infrastructure. Avoid the capital expenditure of cloud management tools and utilise Fusion5’s specialist skills to gain access to modern cloud platforms.

Blog

The AI security conundrum

Artificial Intelligence (AI) used in business can create cybersecurity risks and challenges like data poisoning and prompt injection attacks.

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Blog

Navigating the tech turbulence: Understanding CrowdStrike outage

Learn practical tips to enhance security, maintain operational stability, and prepare for future challenges amidst the Crowdstrike Outage.

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Blog

The future of Service Management: Is each department in your business ready?

Discover how Enterprise Service Management (ESM) transforms key departments like HR, IT, finance, marketing, and more. 

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Case Study

Penrith Council Moves EmpowerHR to the Cloud

Penrith Council migrated EmpowerHR to Fusion5’s Cloud5 platform, unlocking secure, flexible payroll and HR management while cutting costs and boosting agility.

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Blog

Overcoming common service management challenges

Discover how to overcome common service management challenges and streamline operations with Xurrent’s integrated platform. Learn more in our latest blog.

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Blog

Why your business needs an integrated Service Management platform

Join Ed Zarzour and industry heavyweight Stefan Hulls from Xurrent as they provide clarity around the changing decision criteria that organisations are factoring when looking to replace their ITSM platforms and embrace modern ESM best practices.

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Blog

Build a cybersecurity strategy that evolves with your business

Learn how to create a cybersecurity strategy that adapts to evolving threats. 

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Outsourced IT

With 24/7 help desk availability and flexible service models, Fusion5 empowers your team to focus on innovation, not IT headaches. Learn more today.

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Managed Cyber Security

Fusion5 is here to partner with you through all aspects of the journey and our managed security services are no different.

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Managed Cloud

Choose a cost effective way to manage your cloud infrastructure. Avoid the capital expenditure of cloud management tools and utilise Fusion5’s specialist skills to gain access to modern cloud platforms.

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Resource

AWS Cloud Cost Optimisation eBook

As the cloud becomes indispensable in this digital age, mastering its costs is key to ensuring financial control and predictability. 

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Frequently asked questions

What are Managed IT Services, and how can they benefit my business?

Managed IT Services provide comprehensive support for your IT infrastructure, cloud environments, and applications. They allow businesses to focus on strategic growth while experts manage day-to-day IT operations, ensuring security, uptime, and cost optimisation.

What makes Managed Cloud Services different from traditional IT management?

Managed Cloud Services specifically focus on cloud infrastructure, offering scalability, flexibility, and cost efficiency. Unlike traditional IT management, Managed Cloud Services ensure continuous monitoring and optimization of cloud environments across platforms like AWS, Azure, and Oracle Cloud.

How can Managed Services help improve my company’s security?

Managed Services integrate real-time monitoring, threat detection, and compliance management to protect your infrastructure, data, and endpoints. With ISO/IEC 27001-certified security tools and proactive security measures, your business remains protected from evolving cyber threats.

Why should my business consider outsourcing IT management?

Outsourcing IT allows your internal teams to focus on growth initiatives while experts handle day-to-day operations. It reduces the burden of infrastructure management, optimises costs, and ensures your IT environment is continuously maintained and secure.

How does Fusion5’s proactive IT management differ from other providers?

We don’t just respond to issues; we anticipate them. With real-time monitoring and predictive maintenance, we ensure potential IT problems are identified and resolved before they impact your business.

Can Managed IT Services scale with my business as it grows?

Yes, our Managed Services are designed to be flexible and scalable. Whether your business is expanding or adjusting to new challenges, we tailor our solutions to grow alongside your needs without overspending on unnecessary resources.

How does Fusion5 ensure data compliance and security?

Our services include ISO/IEC 27001-certified security measures and industry-leading tools like Microsoft Defender and Huntress EDR. We provide continuous monitoring and compliance management to meet global standards and protect your business from threats.

Streamline your IT, strengthen your business with our managed services.

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