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Gain valuable insights to manage the student journey better with Dynamics 365

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The education sector is always growing, which amplifies the need to align student and stakeholder expectations.

Microsoft Dynamics 365 helps education focused organisations empower their employees, encourage students, and optimise operations. Microsoft Dynamics 365 provides automation and integration of academic and administrative functions to your institution. From the admissions process, attendance records, fee management, examination and finance, you can manage the entire student journey with an end-to-end solution tailor-made for your institution.

Ask for a show and tell!

As an educator, it’s up to you to shape the path and future of your students. The world of education has changed. Courses are online, and competition has increased. The pressure on educational organisations to attract, recruit and retain the best students and researchers to secure vital funding and future customers has increased dramatically.  

Microsoft Dynamics 365 for the education sector will provide your organisation with the necessary tools to not only attract and retain students more efficiently, but also improve the student journey and experience throughout their studies as well as effortlessly maintain alumni relationships.

 

Engage with your students more effectively

From every touchpoint, empower your staff to have fingertip access to the latest student, graduate, or prospective student information. Enable them to make the best decisions and improve the student journey. Boost student retention, identify new opportunities, and engage in a more personalised and efficient manner

Secure your data

Control access to secure information with appropriate security control levels based on user credentials. Microsoft Dynamics 365 offers cost-effective compliance and extensive regulatory services

Streamline your operations

Automate key banking and insurance processes while reducing operational costs and student on-boarding times across all schools and departments

Enhance your financial decision making

Assess the health of your business, improve financial controls, and make timely decisions to drive agility and growth using real-time financial reporting

Improve the student journey

Track enrolment, timetable scheduling and admissions with one system

Simplify day-to-day operations management

From faculty management, recruitment and faculty evaluation – you can empower your staff to manage all aspects of everyday BAU work to keep your school operational and efficient

Microsoft Dynamics 365 Applications for Education

Blog

Microsoft Copilot for Collaboration

Microsoft Copilot is your personal assistant for Microsoft Teams, summarising meetings and providing whiteboard presentations of content. Learn more.

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Blog

Microsoft Copilot for Marketing

Copilot for Dynamics 365 Marketing and Customer Insights delivers end-to-end marketing - from strategy and planning to creativity.

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Blog

Microsoft Copilot for customer service

Copilot works with almost any digital contact centre including Salesforce, ServiceNow, Dynamics 365, and Zendesk.

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Blog

How to add the vr-vr-vroom to your sales team's performance

In developing Copilot for Sales, Microsoft quite rightly observed that the seller's role is getting harder. It says 70% of sellers’ time is spent on administrative and non-selling duties, like researching prospects, manually entering sales data, and preparing for meetings, and sellers were switching between as many as 40 (yes, 40!) tools per day to get their work done.

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Event
Resource

Microsoft Dynamics 365 for Schools

In this Education focused webinar we share how Microsoft Dynamics 365 has helped to overcome older problems schools have faced as well as some new ones.  

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Dynamics 365 Commerce, because B2B never sleeps

In a global economy, business never sleeps. When your suppliers, partners, and customers want to do business in the middle of your night, you can’t afford to shut shop for even a day. 

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How can we help you specifically?

Executive leaders and heads of schools

With a push to adhere to strict and ever-growing regulatory compliance in the education sector, CEOs, principals, chancellors and deans are increasingly focused on security and reporting. Not only is there the requirement to comply with a vast array of government and private sector regulations, but the very real need to remain competitive and be recognised as leaders in the industry.  With Dynamics 365, Fusion5 has helped education providers:

Attract the right students

It’s not just about attracting new students; you want to get the right students. To do this, you need to position your school as modern, innovative, and at the forefront of education. And in this new era of remote learning, Microsoft Dynamics 365 provides students and staff alike with built-in collaboration tools such as electronic whiteboards, break out rooms, and pre-recorded lecture sessions through one easy-to-use system.

Gain clarity over finance and profits

Transform and automate your school’s financial operations with real-time performance, successfully predicting future results and making data-backed business decisions for enhanced growth. Reduce your operational costs by empowering your staff and teachers to work more efficiently with features that improve the student experience, support financial planning and analysis, and offers financial process automation.

Department and functional area leaders

We understand that within the education sector, Operations Managers, Department Heads, and Functional Area Managers such as Sales, Marketing, HR, and Procurement are often challenged by the need to balance productivity, cost reduction, and meeting deadlines. Over many Dynamics 365 implementations, we have seen these challenges reduced, and even removed, by

Unifying and automating student back-end processes

Customise critical financial documents such as statements and invoices. Create automated subscription-based models that can automate recurring enrolment requirements, cut down on audit costs and precisely calculate financial statements. Role specific dashboards, alerts, task list and reports improve productivity, security and decision making across different departments and faculties.

Embracing multi-channel sales and marketing

Showcase your school and its students with Microsoft Dynamics 365’s inbuilt marketing and sales campaign functionality. Create personalised communications, large advertising campaigns, promote open days or events, and funding exercises, with the click of a button.

Technical managers and users

We typically see that the role of the CIO, IT Manager, or technology leader in the education sector is often heavily focussed on keeping BAU systems and hardware working, while balancing new projects and initiatives such as rolling out new systems and upgrades. Additionally, they are tasked with ensuring educators have the right tools for the job, to empower students to achieve the best possible results. Dynamics 365 supports you by

Security and Privacy

There is an extra layer of security and privacy needed within the education sector we generally don’t see across other industries. There is the obvious security for your teachers around exam environments and course information, but also the personal information of students who may be going through hardship or pastoral care. With Microsoft Dynamics 365 your data is kept secure and you have complete control over who has access to it and at what times. Logs are kept to see who has accessed sensitive information you can keep track of that sensitive data to gain a holistic view of your students, where they are in their journey and ways you can improve it based on their personal experience and results.

Removing disparate systems

We often find that schools and education institutions have one system for each job. So, student management, alumni products, general communications and marketing may have individual applications. With Microsoft Dynamics 365, you have one source of truth that will help you manage your staff and students from one centralised system, making it easier to find areas of each process you can streamline and optimise. With our Microsoft Licensing service, you can make changes to your requirements to reflect staff and student numbers/users in real time – saving you money and giving better control over your Microsoft applications.

Work with a leading Microsoft partner

 

Microsoft Cloud

Business Applications

Data & AI Azure

Digital & App Innovation Azure

Infrastructure Azure

Modern Work

Security

Fusion5 has a proven track record of delivering Microsoft Dynamics solutions that offer the ability to personalise your approach to enterprise resource planning with business apps that are built on Azure and tightly integrated with Office 365 and the Microsoft Power Platform.

As a member of the Microsoft Dynamics Inner Circle, and a Microsoft partner, Fusion5 are recognised as being an expert and trusted pair of hands for your implementation. In addition, Fusion5 offers advance access to product updates, licensing changes, and the ability to take our customers’ feedback to the source of Microsoft innovation, to help bring solutions that really make a difference to our clients.

With the wide range of Microsoft Awards Fusion5 holds recognising our unrelenting commitment to delivering great outcomes for our customers, you can feel confident that your business' Microsoft project is in safe hands.

Case Study

Monash Student Association (MSA) enhances engagement with Dynamics 365

MSA simplifies enrolments, increases memberships by 20%, and enhances funding potential with Fusion5’s Dynamics CRM and custom mobile tools.

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Case Study

Otago Polytechnic wins with Enterprise Service Management

Otago Polytechnic’s ESM transformation with Fusion5 lifted staff satisfaction from 3/10 to 8/10—earning a Microsoft innovation award.

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Case Study

Lincoln University Streamlines Enrolment with MyLinc Portal

Lincoln University modernised its enrolment process with the MyLinc portal, improving efficiency, security, and student enrolments using Dynamics CRM and SharePoint.

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Case Study

University of Otago optimises learning systems with Fusion5

CRM transformation empowers university to unify data, engage students better, and support staff with smarter processes and insights.

Read more

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