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Insights & Resources

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Blog

BlackLine real-time visibility on financial close

Visibility is key to a smooth and speedy financial close. 

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Blog

Microsoft Copilot for customer service

Copilot works with almost any digital contact centre including Salesforce, ServiceNow, Dynamics 365, and Zendesk.

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Blog

Microsoft Copilot for Collaboration

Microsoft Copilot is your personal assistant for Microsoft Teams, summarising meetings and providing whiteboard presentations of content. Learn more.

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Blog

Microsoft Copilot for creativity

Improve the copy you write and presentations you make with Microsoft's Copilot content and image generation. Learn more.

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Blog

Make your contact centre a happier place to work

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Blog

Microsoft have given their licensing a shakeup

As you approach license renewal time, you definitely need to know how the latest round of changes will impact your business and your license costs.

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Blog

How to choose a technology partner for long-term happiness

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Blog

How to overcome some of the biggest IT hurdles for K-12 educators in 2022

The K-12 education sector has its fair share of challenges at the best of times. Ongoing concerns range from increasing student enrolment numbers, student wellbeing, attracting and retaining high-quality teaching staff, managing school finances, through to introducing new technology to assist with school management and administration. 

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Blog

Make managing your contact centre less of a 'thing'

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Blog

The pitfalls of undertaking a D365 migration

We’ve helped our customers realise some significant business benefits by moving them to Microsoft Dynamics 365. And smooth and efficient data migration is a critical part of the move. So, what can go wrong, and why? And based on our hands-on experience, how do we recommend you avoid these six potential problems?

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Blog

IP leaks and how to stop it

Let’s look at the three security fronts that need your attention to prevent IP loss.

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Blog

If it don't fit don't Sales force it

It's important to invest time into reviewing the capabilities each solution offers to match them against your organisation's requirements.

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Blog

Hybrid project management – enjoy the journey!

When it comes to successful delivery, hybrid is the passport to success for most projects.

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Blog

Tackling the ongoing challenge of fresh produce packaging

Packaging is currently an extremely hot topic in the fresh produce industry. Produce is traveling longer and longer distances to reach the end consumer.

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Blog

Think your Microsoft licensing costs are fixed?

Microsoft's new service agreement and metrics are a way to ensure that their paying customers receive the best possible service and platform deliverability.

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Blog

Financial visibility of assets

Read about why it’s essential for you to be able to access comprehensive financial insights into these assets.

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Blog

Buyer's Guide to Microsoft Dynamics 365 CRM

Looking for a CRM software? Here’s your guide to Microsoft Dynamics 365 CRM. Learn more about what it does, what’s included & what it can do for you.

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Blog

Dynamics 365 for field service

Check out the key advantages of Dynamics 365 for field service provides companies.

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