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The shift to agentic commerce
Explore how AI agents are reshaping operations, customer experience, and the way organisations buy and sell – with practical examples and grounded next steps.
Duncan Cotterill: From end‑of‑life payroll to a stronger people platform
With a fixed go‑live date, Duncan Cotterill implemented Jemini Payroll with Fusion5 to deliver a more intuitive experience, stronger adoption and better people reporting.
Modernising Operations for Manufacturing Strength
Donaghys modernised production, planning, and compliance by moving from AX to Dynamics 365 Finance & Operations with Fusion5. The implementation strengthened quality, traceability, control, and operational resilience for a long-standing NZ manufacturer.
Strengthening Group Reporting: Nexeus Global’s Success with Fusion5 & IBM Planning Analytics
Nexeus Global replaced a complex Excel-based consolidation model with IBM Planning Analytics, implemented by Fusion5. This transformation empowers Nexeus Global to integrate new acquisitions quickly, benchmark performance, and support confident decision-making.
Guide: AI decisions under pressure
A practical guide for CFOs navigating pressure, uncertainty, and real-world trade-offs.
Numbers on Numbers eBook
What it really costs when finance, workforce and operations aren’t speaking the same language.
The most dangerous AI failures don’t look like failures
Many AI failures don’t appear as errors or outages. They surface as decisions that sound plausible but aren’t aligned with business context, quietly increasing risk over time. This article explores why traditional monitoring fails, why human judgment is essential, and how organisations should rethink oversight of AI agents.
How Pacific Radiology is improving patient experience with an AI assistant
RHCNZ Medical Imaging Group, partnered with Fusion5 to introduce an AI-powered website assistant built on Microsoft Copilot Studio. The solution helps patients easily access practical appointment information, reduces avoidable contact centre calls, and delivers a calmer, more supportive digital experience across New Zealand.
Your AI worked in the pilot. Running it is the hard part.
This article explores why running AI in production is fundamentally different from building it, and what needs to be in place for it to work at scale.
Your employees are already building AI agents. You just don’t see them
From reporting to insight: Barnardos Data Journey
Barnardos NZ worked with Fusion5 to unify Dynamics 365 and education data in a secure data lake, using Power BI to simplify reporting and build trusted foundations for insight.
Walker & Hall: Elevating luxury eCommerce on Shopify Plus
UBCO builds eCommerce for global growth with Shopify Plus
True Kit: Scaling a global DTC brand with Shopify Plus
Superette digital transformation with Shopify Plus
Life Pharmacy: Enterprise eCommerce migration in record time
Transforming Furtex’s B2B eCommerce with Shopify Plus
How ACEM built confidence before implementing Dynamics 365
This customer story shares practical insights from ACEM’s leadership team on what it really takes to prepare an organisation for a Dynamics 365 CRM implementation, and why getting ready matters as much as the system itself.
Flo & Frankie's wholesale growth with Shopify Plus B2B
See how Flo & Frankie implemented Shopify Plus B2B to modernise wholesale operations and create a scalable, self‑service ordering experience.
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