The business 
redesign imperative

Light breakfast, tea/coffee, and networking with peers and Fusion5 experts. 

AI has moved well beyond experimentation. The question facing most organisations is no longer whether to adopt AI, but how to turn it into measurable business value. This opening session sets the context for the day and explores why the next phase of AI is about business redesign as much as technology. 

Speakers: Deepak Nangia (Group CEO), Kristy Brown (CEO NZ) 

AI is changing more than individual tasks and workflows. It's reshaping how organisations operate, compete and create value. This session explores why organisations creating the greatest value from AI are redesigning processes, decision-making and operating models, not simply adopting new technology. 

Speakers: Jaime Enriquez (Group Head - Transformation and Strategy), Kristy Brown (CEO NZ) 

Many organisations are seeing productivity gains from AI, but fewer are seeing meaningful improvements in revenue, margins or operational performance. This session examines why that value gap exists and what needs to change for AI investment to deliver measurable commercial outcomes. 

Speakers: Matt Lingard (Head of Microsoft Business), Jonathan Rickard (Head of Transformation and Strategy NZ) 

Hear how organisations are moving from AI ambition to measurable business impact. Our customer panel will share the opportunities they've pursued, the challenges they've encountered, and the practical lessons they've learned as AI becomes part of everyday business operations. 

Speakers: Customer panel announced soon 

Refreshments & networking.

Many organisations can successfully deliver an AI pilot. Scaling AI across the business is a different challenge. This session explores the operating model, governance and ownership needed to move from isolated initiatives to enterprise-wide capability. 

Speakers: Steve Emanouel (GM - Data & Integration), Nathan Mossman (CTO - Modern Work & Power Platform) 

As AI agents begin taking on real work, organisations need new approaches to governance, accountability and operational oversight. This session introduces the Agent Operations Centre and explores how businesses can manage AI safely, responsibly and at scale. 

Speakers: Jaime Enriquez (Group Head of Transformation and Strategy), Jonathan Rickard (Head of Transformation and Strategy NZ), Troy Gerber (CTO - AI Transformation NZ) 

AI is changing more than the work people do. It's changing roles, accountability and decision-making across the organisation. This session explores how leaders can redesign work, support their workforce and prepare for new ways of working alongside AI. 

Speakers: Belinda Muir (Group General Counsel), Becky Rutherford (Director of Business Applications NZ)  

Lunch and drinks; time to connect with speakers, Fusion5 experts, and peers.

Knowing where to start is often the biggest challenge. This session outlines the first 90 days of building a practical AI roadmap, helping leaders identify the priorities, decisions and actions that create momentum and measurable business outcomes. 

Speakers: Drew Alexander (Director of Microsoft AI), Nathan Mossman (CTO - Modern Work and Power Platform) 

Every organisation's AI journey is different. This interactive session gives you the opportunity to discuss your own challenges with our panel and explore the practical decisions that will have the greatest impact in your organisation. 

Speakers: Jaime Enriquez (Group Head of Transformation and Strategy), Troy Gerber (CTO - AI Transformation NZ) 

The day concludes by bringing together the key themes and practical insights shared throughout the event. We'll reflect on what organisations need to change to turn AI potential into measurable business outcomes, and the next steps leaders can take to move forward with confidence. 

Speakers: Deepak Nangia (Group CEO), Kristy Brown (CEO NZ)