- Collaborate across strategy, ecommerce, and delivery to push the boundaries of great design.
- Own the design process end-to-end across branding, websites, and Shopify migrations.
- Turn ideas into compelling, high-converting experiences that go beyond what clients imagined.
We're looking for a UX/UI Designer who cares about the experience of the people using the products and platforms they design. You'll work at the intersection of design, technology, and customer insight partnering with developers, consultants, ecommerce strategists, and clients to create experiences that are intuitive, visually compelling, and built to perform.
This isn't a role where you sit at the end of the process. You'll be involved from the very start translating client requirements into clear design briefs, running workshops, shaping concepts, building prototypes, and presenting ideas with confidence. You'll work across a wide range of engagements including branding, website improvements, rebuilds, and Shopify migrations, so no two projects will look the same.
What You'll Be Doing
- Translating client requirements into clear, actionable design briefs and owning the design process end-to-end across branding, websites, and Shopify migrations
- Creating user flows, journey maps, wireframes, site maps, priority charts, content architectures, and high-fidelity interactive prototypes that align with client goals and budgets
- Building mood boards and visual concept presentations that bring the vision to life before a pixel is placed
- Designing visually appealing, consistent, high-converting interfaces that stay true to each client's brand identity
- Using data insights to inform and continuously optimise UX/UI decisions
- Presenting concepts and final designs clearly, guiding clients toward the most appropriate solution with confidence and rationale
- Workshopping UX/UI concepts internally and with clients or third parties
- Iterating on designs based on client and stakeholder feedback to deliver high-quality outcomes every time
- Collaborating with the Ecommerce Strategist on strategic initiatives and client roadmaps
- Working with Project Managers to estimate effort, manage time within agreed budgets, and proactively flag when scope is shifting
- Preparing and maintaining design-related client documentation and providing content support where needed
- Evolving and improving Fusion5's design framework over time
- Maintaining organised file structures, naming conventions, and asset management practices
- Contributing to sales proposals, providing client training, and supporting the wider team where needed
- Tracking billable and non-billable time accurately and identifying and raising risks early
What You Bring
Beyond the tools, you're someone people trust, you listen well, communicate clearly, and follow through. You're comfortable making good calls without the full picture, you flag risks early, and you don't wait to be told when something needs attention. You're a fast learner who enjoys unfamiliar problems, works collaboratively without losing your own perspective, and keeps the user front and centre from the first workshop to the final build.
- 3-5 years of experience in a similar UX/UI role
- Strong command of Figma and Miro
- Working knowledge of HTML and CSS
- Solid understanding of interaction design, typography, layout, and visual hierarchy
- Experience delivering design within structured project environments
- Strong knowledge of Shopify and ecommerce
- Motivated to keep growing, including embracing AI-assisted design tools
What's in it for you? At Fusion5, you'll have the autonomy to shape a practice, the backing of an established trans-Tasman organisation, and the opportunity to work alongside people who genuinely care about outcomes not just output. We're proud to be a diverse, inclusive and forward-thinking employer, and we're committed to creating a workplace where our people feel engaged, challenged, supported and successful. Alongside this, we offer a strong set of values and benefits that reflect how we work and what we stand for.
- Collaborative, supportive culture where people enjoy working together
- Flexible work arrangements and a genuine focus on work-life balance
- Birthday leave, volunteer days, and regular social events
- Clear development pathways and opportunities to grow with the practice
"Go Beyond" isn't a marketing line at Fusion5, it reflects a convergence of solutions, services, and capabilities that enables clients to realise their business vision, with AI as a strategic lever for transformation. If you're hands-on, team-focused, and passionate about delivering modern solutions at scale, we'd love to hear from you.
About Fusion5
Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'. We ensure our customers are offered a choice when it comes to their technology solutions.
Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.
