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Contact Us

Careers

New

Senior Project Manager - D365 Customer Engagement

Auckland Wellington Christchurch

Join a leading digital transformation partner and deliver complex, high‑impact CRM programmes across New Zealand and beyond.

We’re looking for an experienced Senior Project Manager with a strong background in Dynamics 365 Customer Engagement to join our growing Project Management Office. This is a fantastic opportunity to work alongside industry‑leading specialists and play a key role in delivering large‑scale CRM and enterprise transformation projects.

As a Senior Project Manager, you’ll be on the frontline of project delivery - building strong client relationships, leading cross‑functional teams, and ensuring our customers achieve measurable business outcomes.

What you’ll be doing

  • Lead end‑to‑end delivery of Dynamics 365 Customer Engagement projects
  • Manage multiple concurrent projects across complex customer environments
  • Partner closely with clients, including C‑suite stakeholders
  • Drive strong governance, risk management, and change control
  • Collaborate with the wider PMO to continuously improve delivery standards and methodology
  • Champion high‑quality outcomes and client referenceability.

About you

You’re a clear and confident communicator who builds strong relationships with stakeholders at all levels, including senior leaders. You bring a calm, pragmatic approach to complex situations, lead teams with clarity and purpose, and adapt easily to change. Highly organised and outcomes‑focused, you balance attention to detail with the ability to maintain momentum and deliver results in fast‑moving environments.

What you’ll bring

  • Proven vendor‑side consulting and project management experience
  • Full lifecycle Dynamics 365 Customer Engagement implementation experience
  • 5-6+ years delivering complex enterprise projects
  • Experience with Agile delivery frameworks (PRINCE2 certification advantageous)
  • Strong working knowledge of Azure DevOps, MS Project, and SharePoint
  • Excellent stakeholder engagement, leadership, and communication skills

A proactive, detail‑focused approach with strong risk and change management capability

Why join us

At Fusion5, we don’t just implement technology - we partner with organisations to transform the way they work. As a leading systems integrator in ANZ, we deliver solutions across consulting, business applications, integration, cloud, data & AI, cybersecurity, and managed services.

What’s in it for you

  • Work that matters - Deliver complex, high‑impact Dynamics 365 programmes for leading organisations across New Zealand and ANZ
  • People‑first culture - Join a collaborative, supportive PMO with experienced delivery leaders and specialists
  • Career progression - Clear development pathways, regular career conversations, and investment in your growth
  • Learn from the best - Access to industry‑leading expertise across CRM, cloud, data, AI, and integration

Be part of something growing - Play a key role in the continued expansion of a highly successful digital transformation business.

This is a rare opportunity to make a real impact in a high‑performing, growing organisation.

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About Fusion5

Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'. We ensure our customers are offered a choice when it comes to their technology solutions.
 
Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.

We know feeling valued goes beyond salary. Discover the benefits of working at Fusion5.

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