Insights & Resources

NetSuite Field Service Management connects scheduling, mobile technicians, inventory, assets and billing in one platform. This 30-minute demo explains how field service businesses can reduce manual handovers, improve technician productivity, accelerate invoicing and protect margins with connected workflows and clearer operational visibility.

In this practical 90-minute session, we demonstrate what an agentic JD Edwards environment can look like in practice, from asking complex business questions in natural language through to assistants and agents that can take action within JD Edwards. 

This on-demand webinar explains why AI value comes from redesigning how organisations work, not simply adopting new tools. Fusion5 NZ Chief Executive Kristy Brown outlines how ANZ leaders can move agentic AI from pilots to governed production, avoid cost blow-outs, and build the operating disciplines needed for measurable growth and profit.

This on-demand webinar shows CFOs and finance leaders how to close the AI value gap by moving from pilots to production. It explains why AI ROI depends on operating model redesign, stronger governance, cost control and four core capabilities needed to turn agentic AI investment into measurable P&L impact.

Most organisations are investing in AI, but few are redesigning how they work to realise value. The AI Operating Model (AIOM) provides a practical framework to evolve decision-making, governance and human–AI collaboration for enterprise transformation.

This practical eBook explores how a more connected contact centre – bringing channels, customer data and service workflows together on a single platform – can embed AI into day-to-day operations through a phased, manageable approach.

Explore how AI agents are reshaping operations, customer experience, and the way organisations buy and sell – with practical examples and grounded next steps. 

What it really costs when finance, workforce and operations aren’t speaking the same language.

Discover how Microsoft’s Model Context Protocol (MCP) expands new AI capabilities in Dynamics 365 Finance & Operations, enabling smarter ERP automation.