AI isn’t here to replace every existing system. It’s here to help you get more from them.
For many businesses, JD Edwards is an essential platform, powering critical operations and holding years of hard-earned knowledge, data, and process. But accessing that value isn’t always quick or easy.
AI agents have a growing role to play, and unlocking more value from your existing systems is just the beginning. Think of them as digital co-pilots that help your people interact with JDE faster, smarter, and more confidently. It’s not about throwing out what works. it’s about helping it work harder for you.
Meet your JD Edwards AI Assistant
A secure, intelligent assistant that sits across all your internal JDE documentation and training content - ready to answer questions, offer support, and save time.
- Trained on your internal documentation.
- Hosted securely in Microsoft Azure Vector DB
- Low setup cost and affordable monthly subscription
- Two modes: natural chat or structured question format
It’s designed to make things easier. Need to onboard a new team member? Solve a field issue? Answer a tricky "how do I do this in JDE?" query? No more searching PDFs or escalating basic tickets.
Just ask - and get instant, tailored answers.
And when access to information becomes easier, usage goes up. Knowledge flows. Productivity lifts and value gets unlocked across the board.
Growing AI skills in a low-risk, high-impact way
This assistant isn’t just a help tool; it’s also a learning tool.
At Fusion5, we knew early on that AI confidence would be a critical skill for every employee, in every role. But that confidence doesn’t come from access, it comes from use.
That’s why we see tools like this JDE assistant as more than a product. They’re a practical way to build organisational capability. Real people using AI tools to solve real problems.
To support that, we introduced a simple prompting framework across our workplace. It’s easy to use and helps everyone build confidence working with AI. Here’s a quick peek:
R – Role: Define who the AI is acting as (e.g., JDE Admin)
I – Instructions: Clearly state what you want
S – Steps: Give it a logical flow to follow
E – End Goal: Explain what outcome you're after
N – Narrowing: Focus it—avoid broad or generic answers
Now imagine your people interacting with JD Edwards using the RISEN framework and an AI Assistant. That’s when productivity lifts and real value starts to show up.
What’s the value?
- Your JDE content becomes searchable, useful, and 10X more valuable.
- Training and support become instant and scalable.
- Your people build AI fluency through day-to-day use.
- You modernise without ripping out what works.
Everyone’s still learning how to work with AI and taking small, low-risk steps is often the smartest move. That’s exactly what this assistant is designed for.
