Insights & Resources

Let’s look at the three security fronts that need your attention to prevent IP loss.

It's important to invest time into reviewing the capabilities each solution offers to match them against your organisation's requirements.

When it comes to successful delivery, hybrid is the passport to success for most projects.

Packaging is currently an extremely hot topic in the fresh produce industry. Produce is traveling longer and longer distances to reach the end consumer.

Microsoft's new service agreement and metrics are a way to ensure that their paying customers receive the best possible service and platform deliverability.

Read about why it’s essential for you to be able to access comprehensive financial insights into these assets.

Looking for a CRM software? Here’s your guide to Microsoft Dynamics 365 CRM. Learn more about what it does, what’s included & what it can do for you.

Check out the key advantages of Dynamics 365 for field service provides companies.

We run digital transformation strategy workshops as an optional step when introducing business-changing technology.

The ASA (average speed of answer) golden rule varies from around 80% of calls answered in 20 seconds to 90% answered in 10 seconds.

We highlight the key reasons some of the reasons why a CRM is a better choice for managing customer data within your organisation than a spreadsheet.

Change management goes beyond helping your people adopt a new set of behaviours in line with your change initiative. It’s about embracing preparing your people for imminent and ongoing changes, becoming comfortable with ambiguity, and seeing it as an opportunity for growth. Read more. 

If a new (or your first!) CRM implementation is on the horizon, we are pretty sure you’ve had some sleepless nights worrying about the potential of failure. And with good cause. There’s a lot at stake, including your personal reputation, your organisation’s financial investment, and its ability to compete and drive customer loyalty now and in the future.  

Without the intimate and in-depth knowledge that comes from living and breathing Microsoft licensing on a daily basis, it’s difficult to fully optimise your licensing investment.

When we think about CRM for the Construction industry specifically, there are some key benefits that a CRM system can bring. Let’s discuss some of the specifics of why CRM is important to the Construction Industry.

The ramifications of poorly managing your data in readiness for a new CRM rollout can be significant. An ill-planned approach to data migration will likely result in project delays, budget blow-outs, and an inability to deliver the outcomes your business expects – and deserves.  

Modernising disparate or monolithic legacy local council systems can be a daunting prospect. It’s often perceived as one of the biggest challenges to any council focused on improving services and service delivery.

Learn how to successfully adopt Microsoft Copilot ai. Discover use cases, value propositions, strategic rollouts, and essential training.