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Insights & Resources

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Case Study

Embedding governance in digital change

DHS South Australia embedded governance into its Microsoft tech stack to ensure secure, scalable service delivery and protect vulnerable communities.

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Blog

Creating a Single Source of Truth for Councils

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Case Study

Penrith Council moves EmpowerHR to the Cloud

Penrith Council migrated EmpowerHR to Fusion5’s Cloud5 platform, unlocking secure, flexible payroll and HR management while cutting costs and boosting agility.

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Case Study

Shellharbour City Council empowers service management

Shellharbour City Council empowers remote service delivery and streamlines IT operations with Xurrent, achieving visibility, automation, and real-time reporting.

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Case Study

Creative NZ transforms Grants Management

Creative New Zealand automates complex grant processes with Pivotal GMS, saving time, reducing costs, and enhancing applicant experience.

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Case Study

NZ Chambers of Commerce adopts tailored CRM

Pivotal CRM supports NZ Chambers of Commerce with flexible, tailored features for member management, sales, and marketing across multiple branches.

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Case Study

Minimising workplace health and safety risk with EmpowerHR

The Fire and Emergency Services Authority of Western Australia (FESA) is WA’s leading hazard management agency. Learn how we helped improve their business.

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Case Study

City of Onkaparinga’s Rapid ERP Upgrade

City of Onkaparinga upgraded JD Edwards in 88 days with Fusion5, achieving cost savings, improved compliance, and a future-ready IT environment.

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Case Study

Shipping in one version of the truth at Ports of Auckland

Ports of Auckland talks about the success of their Certent disclosure management software implementation with Fusion5.

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Case Study

Victorian Institute of Teaching - Innovation to teacher registration

VIT streamlined teacher registration with TERI, reducing processing time by 66% and costs, while improving efficiency and user experience.

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Blog

Transforming unstructured data into outstanding service delivery

Like many large organisations which have evolved organically over long periods, a significant proportion of local councils have vast untapped data resources reposing in operational silos.

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Blog

Why change fails in local councils

Explore why local councils struggle with change. From culture to communication, here’s what really holds back successful tech transformation.

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Case Study

Manawanui streamlines PPE distribution

Manawanui streamlines PPE distribution with Fusion5 and Dynamics 365 Marketing.

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Blog

Bringing together disparate and legacy systems

Modernising disparate or monolithic legacy local council systems can be a daunting prospect. It’s often perceived as one of the biggest challenges to any council focused on improving services and service delivery.

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