- Join one of the largest Dynamics 365 CE teams in Australia
- Be the trusted voice customers turn to before they've even signed
- Genuine investment in your growth, not just your billable hours
Fusion5 is growing, and our Dynamics 365 CE practice is growing with it. We're looking for a pre-sales consultant who's as comfortable in a boardroom with a CFO as they are sketching a solution on a whiteboard with an IT lead, someone who can walk into ambiguity and still walk out with a clear answer.
This role is based in Melbourne, Sydney or Brisbane, supporting our sales team across a range of industries and customer types. You'll be one of the first people a prospective customer meets from Fusion5, and often the reason they choose to work with us, so your ability to listen first, then design, matters more than your ability to pitch.
You're someone who can hold a room and hold your ground equally at ease presenting to a stakeholder panel as you are pushing back on a scope that doesn't stack up. You don't need every answer upfront; you're comfortable building the picture as you go, and you're honest about what you find along the way, even when it's not what people want to hear.
What you'll be doing:
We need someone who treats "I don't know yet" as a starting point, not a roadblock. Someone who can take a half-formed brief, a handful of stakeholder opinions, and a tight deadline, and still land on a solution that's genuinely right for the customer not just the one that's easiest to sell.
- Work with the sales team to understand what customers actually need their pain points, their vision for change, and what success looks like for them
- Take ownership of tender responses, pulling together input from across the business without losing the thread
- Investigate and evaluate solutions against real customer requirements, not just feature checklists
- Design solutions consistent with best-practice and fit-for-purpose principles across Dynamics 365 and the Power Platform
- Build and deliver presentations and demonstrations that make the value of the solution obvious, not just visible
- Stay across the fast-moving Microsoft business apps roadmap and bring that knowledge into every conversation
- Price and estimate opportunities with a commercial head on, balancing what's achievable with what's valuable
What you bring:
A key part of this role is genuinely enjoying the demo, you'll need real passion and confidence bringing Dynamics 365 CE apps to life for a room (Sales, Customer Service, Customer Insights, Field Service and beyond), not just clicking through screens, but showing a customer what their day-to-day could actually look like.
- A strong technical or functional Dynamics 365 background, with the ability to zoom out to the big picture and zoom back into the detail without losing either
- 5+ years working in a lead Dynamics 365 role across multiple project types
- Recent, hands-on experience across Dynamics 365 CE, Power Platform and Microsoft Dataverse
- Genuine confidence creating and delivering demos across the Dynamics 365 CE suite - Sales, Customer Service, Customer Insights, Field Service and beyond
- The ability to build a complete solution picture even when the information in front of you is incomplete
- A track record of being straight with people, clients and colleagues both even when the easy answer isn't the honest one
- Strong stakeholder relationships built on collaboration rather than compromise, and the confidence to hold your ground when it matters
- Excellent communication skills, this one's non-negotiable
What's in it for you?
"Go Beyond" isn't a marketing line at Fusion5 — it's the standard we hold ourselves to. It reflects a convergence of solutions, services and capabilities that enables clients to realise their business vision, with AI as a strategic lever for transformation.
At Fusion5, you'll have the autonomy to shape CE engagements that matter, the backing of an established trans-Tasman organisation, and the opportunity to work alongside people who genuinely care about outcomes, not just output.
We're proud to be a diverse, inclusive and forward-thinking employer, and we're committed to creating a workplace where our people feel engaged, challenged, supported and successful. Alongside this, we offer a strong set of values and benefits that reflect how we work and what we stand for.
- Collaborative, supportive culture where people enjoy working together
- Flexible work arrangements and a genuine focus on work-life balance
- Birthday leave, volunteer days, and regular social events
- Opportunities for professional growth with clear development plans
If you're energetic, enthusiastic, and ready to make a real impact, you'll find a welcoming team and an environment where your contributions are valued. Join Fusion5 and help shape the future of Dynamics 365 CE transformation — apply today and take the next step in your career with us.
About Fusion5
Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'. We ensure our customers are offered a choice when it comes to their technology solutions.
Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.
