The stability and recoverability of your computing infrastructure is vital to your business.

Our tools monitor the health of your IT infrastructure 24/7. Key performance thresholds, alerts and logs on your IT system are monitored against best practice. Constant monitoring and fine-tuning of your IT infrastructure can help you take advantage of the products you’ve invested in, and make sure there are no unexpected problems. When an issue is detected, or a predefined threshold is exceeded, an alarm is immediately and automatically generated to notify the qualified team at Fusion5 We typically monitor the following areas to best practice, or tailor to match your business requirements: • Disk drive capacity • Processor performance • Memory utilisation • Network performance • System response

Regular and proactive system maintenance optimises the performance of your IT infrastructure investment, minimises disruptions, and ensures future availability. Our Service Desk maximises the availability and performance of your computer systems by conducting regular system maintenance on the critical components of your infrastructure. The maintenance program is tailored to your business with a systems engineer regularly checking your infrastructure’s health and currency. To ensure optimal performance we recommend your infrastructure currency be maintained to at least ‘N-1’.

To ensure your infrastructure’s continuity, it’s data integrity and availability we will recommend a range of protection measures, commonly these are: • System backup • Platform redundancy and replication • Access control governance • Cyber security enhancements We typically run tests to an agreed schedule to ensure your systems and information can be fully restored in case of an emergency.