Skip to Content Skip to Footer
Fusion5 Australia
    • Applications
    • Cloud Platforms
      • Cloud Platforms
      • Amazon Web Services (AWS)
      • Citrix
      • Microsoft Azure
      • Oracle Cloud Infrastructure
      • Resources
        • Resources
        • AWS Cloud Cost Optimisation eBook
        • Cloud wars: AWS vs. Azure - who wins in cost management?
        • Integrating FinOps with your cloud cost optimisation strategy
          See all resources
    • CRM
      • CRM
      • Dynamics 365 CRM
      • Dynamics 365 Customer Insights
      • Dynamics 365 Customer Service
      • Dynamics 365 Field Service
      • Dynamics 365 Sales
      • Resources
        • Resources
        • How your marketing communication can be enterprise quality
        • 6 data migration mistakes that will stop your CRM project in its tracks
        • If a new (or your first!) CRM implementation is on the horizon, we are pretty sure you’ve had som...
          See all resources
    • ERP
      • ERP
      • NetSuite
      • Dynamics 365 Business Central
      • Dynamics 365 Finance and Operations
      • JD Edwards
      • Resources
        • Resources
        • How do you choose the right ERP?
        • ERP upgrade powers Counties Energy
        • Why Project Governance Matters in ERP
          See all resources
    • HR & Payroll
      • HR & Payroll
      • Jemini
      • Jade Star
      • EmpowerHR
      • MYOB PayGlobal
      • MyWorkplace
      • TimeFiler
    • Planning and Analytics
      • Planning and Analytics
      • BlackLine
      • IBM
      • Insight Software
      • Workday Adaptive Planning
      • Resources
        • Resources
        • AFL Streamlines Reporting with Workday
        • Why Excel and ERP aren’t financial planning best friends. And what you can do about it
          See all resources
    • Service Management
      • Service Management
      • Ivanti
      • Xurrent
      • Resources
        • Resources
        • Shellharbour City Council empowers service management
        • Optimising service management with an integrated approach
        • Why your business needs an integrated Service Management platform
          See all resources
    • Services
    • Artificial Intelligence
    • Cloud
      • Cloud
      • Cloud Advisory
      • Cloud Engineering
      • Cloud Migration
      • Cloud Platforms
      • Resources
        • Resources
        • Dive deep into cost optimisation for your Azure environment with our comprehensive guide. 
        • Cloud wars: AWS vs. Azure - who wins in cost management?
        • Unlock your cloud's full potential: A guide to cost optimisation
          See all resources
    • Consultancy and Advisory
      • Consultancy and Advisory
      • Digital Transformation Consulting
      • Infrastructure
      • Organisational Change Management
      • Programme Management
      • Security
      • Resources
        • Resources
        • Why Project Governance Matters in ERP
        • When it comes to successful delivery, hybrid is the passport to success for most projects.
          See all resources
    • Customer Success Team
      • Customer Success Team
      • Help Desk
      • PartnerPlus
    • Data and Analytics
    • Infrastructure
      • Infrastructure
      • Virtual Workspaces
      • Server and Database Management
      • Resources
        • Resources
        • Dive deep into cost optimisation for your Azure environment with our comprehensive guide. 
        • Cloud wars: AWS vs. Azure - who wins in cost management?
        • Unlock your cloud's full potential: A guide to cost optimisation
          See all resources
    • Integration
    • Managed Services
      • Managed Services
      • Managed Cloud
      • Managed Help Desk
      • Managed Infrastructure
      • Managed Security
      • Resources
        • Resources
        • The future of Service Management: Is each department in your business ready?
        • Optimising service management with an integrated approach
        • Overcoming common service management challenges
          See all resources
    • Payroll
      • Payroll
      • Outsourced Payroll
      • Remediation as a Service
    • Security
      • Security
      • Endpoint Detection and Response
      • Governance, Risk & Compliance
      • Modern Work
      • Security Operations Centre
      • Resources
        • Resources
        • Cyber threats in 2024: A growing menace
        • Your guide to eliminating cyber threats
        • The rising tide of cyber threats: How prepared are you?
          See all resources
    • Industries
    • All industries
    • Agribusiness
    • Education
    • Financial Services
    • Manufacturing
    • Professional Services
    • Public Sector
    • Wholesale Distribution
    • Strategic Partners
    • Amazon Web Services (AWS)
    • Microsoft
      • Microsoft
      • Microsoft overview
      • Products
        • Products
        • Microsoft Azure
        • Microsoft Copilot
        • Dynamics 365 Customer Engagement (CRM)
        • Dynamics 365 Business Central
        • Dynamics 365 Finance and Operations (ERP)
      • Services
        • Services
        • Licensing
        • Modern Work
        • Premier Support
      • Industries
        • Industries
        • Construction
        • Education
        • Financial Services
        • Manufacturing
        • Food and Beverage
        • Not for Profit
        • Local Government
        • 3PL
      • Resources
        • Resources
        • HHG and Microsoft Copilot: AI efficiency with a human touch
        • Right-size your Dynamics 365 storage and licences before August 30, 2025
        • Adopting Microsoft Copilot
          See all resources
    • Oracle
      • Oracle
      • Oracle overview
      • Products
        • Products
        • JD Edwards
        • NetSuite
      • Resources
        • Resources
        • BLUNT Umbrellas unfolds sustainable technology strategy
        • Nuseed consolidates systems with NetSuite ERP
        • NetSuite Video Testimonials
          See all resources
    • Partner Ecosystem
    • Explore
    • All insights & resources
    • Blogs
      • Blogs
      • AI in Law: A general counsel’s journey
      • When growth outpaces accounting: Xero to NetSuite
      • Powering standout CX with Dynamics 365
        See all blogs
    • Case studies
      • Case studies
      • Smart systems for a smarter business: Ports North’s digital transformation
      • HHG and Microsoft Copilot: AI efficiency with a human touch
        See all case studies
    • Events
    • News
      • News
      • Fusion5 expands Managed IT Footprint with acquisition of Kordia’s Managed IT Business
      • Fusion5 achieves Inner Circle Partner status for 9th year
      • Fusion5 acquires APAC Shopify Premier Partner
        See all news
    • Resources
      • Resources
      • Build AI on trusted data eBook
      • Avoiding digital transformation failure: A practical guide for CIOs
      • AWS Cloud Cost Optimisation eBook
        See all resources

Insights & Resources

0 Selected

1 Selected

0 Selected

1 Selected
50 Results
Case Study

University of Otago boosts engagement with CRM transformation

CRM transformation empowers university to unify data, engage students better, and support staff with smarter processes and insights.

Learn more
Case Study

Te Rūnanga o Toa Rangatira streamlines operations with Fusion5

Ngāti Toa a New Zealand Māori IWI consolidates 35 entities onto Microsoft Business Central with Fusion5. 

Learn more
Case Study

Te Pari beefs up global business capability with Business Central

Te Pari upgraded to Dynamics 365 Business Central for scalability and smoother inter-company transactions.

Learn more
Case Study

Steel & Tube achieves stellar CRM outcome

Steel & Tube implemented Dynamics 365 Customer Service to replace outdated systems, improving customer experience and internal processes.

Learn more
Case Study

Weaving a digital kaharoa to bring Sealord’s people closer together

Thanks to Microsoft 365 and cloud technology, Sealord is now sailing as one crew, capturing fresh data daily and ready to venture into new waters.

Learn more
Case Study

Port of Melbourne navigates change with Fusion5

Port of Melbourne embraced Dynamics 365 with Fusion5, boosting CRM adoption, engagement, and user confidence through expert change management.

Learn more
Case Study

Plunket take delivery of a health record solution with Dynamics 365

Plunket modernises child health records with Dynamics CRM, improving service efficiency, data quality, and compliance across New Zealand.

Learn more
Case Study

Otago Polytechnic Transforms Student Application Process With Fusion5

Otago Polytechnic modernised student applications with Fusion5’s CRM solution

Learn more
Case Study

Otago Polytechnic wins with Enterprise Service Management

Otago Polytechnic’s ESM transformation with Fusion5 lifted staff satisfaction from 3/10 to 8/10—earning a Microsoft innovation award.

Learn more
Case Study

NZ Funds focus on the future with Microsoft Dynamics CRM

NZ Funds upgrades to Dynamics CRM, improving client services, advisor tools, and business processes, all backed by Fusion5's expertise.

Learn more
Case Study

n3 powers growth with Dynamics 365 CRM

n3 boosts efficiency, engagement, and innovation with Dynamics 365, supporting customer growth, new products, and a scalable future.

Learn more
Case Study

New clarity with Microsoft Dynamics 365 Finance and Operations

Metroglass gained business transparency by upgrading from legacy systems to Microsoft Dynamics 365 F&O, improving data, reporting, and processes.

Learn more
Case Study

Metagenics and Microsoft, a naturally good fit

Metagenics modernised their ERP with Dynamics 365 F&O, replacing legacy systems to streamline operations, improve reporting, and align teams.

Learn more
Case Study

Marisco Vineyards thrives by improving Business Central

Marisco Vineyards overcame ERP challenges by switching to Fusion5,  integrating Continia, and improving financial reporting.

Learn more
Case Study

Manawanui streamlines PPE distribution

Manawanui streamlines PPE distribution with Fusion5 and Dynamics 365 Marketing.

Learn more
Case Study

Lincoln University Streamlines Enrolment with MyLinc Portal

Lincoln University modernised its enrolment process with the MyLinc portal, improving efficiency, security, and student enrolments using Dynamics CRM and SharePoint.

Learn more
Case Study

Brewing Smarter Service with Dynamics CRM Mobility

Jacobs Douwe Egberts (JDE) boosted field service with mobile CRM, increasing job completions by 45% and improving efficiency across Australia & NZ

Learn more
Case Study

Integria Healthcare onboards new customers at record speed

With a Power Platform solution from Fusion5, Integria Healthcare cut customer onboarding time from hours to minutes—boosting speed and efficiency.

Learn more
  • 1
  • 2
  • 3

Great outcomes start with great conversations

Let's chat

  1. Home
  2. Insights & Resources

Fusion5

  • Contact Us
  • About Us
  • Our People
  • Careers
  • Infusion
  • Marketplace
  • Submit an RFP

Australia Offices

  • Melbourne (03) 9922 5519
  • Sydney (02) 8240 3800
  • Brisbane (07) 3215 3400
  • Adelaide (08) 8239 5700
  • Perth (08) 9203 3600
  • English (New Zealand) Visit Fusion5 New Zealand

Our Partners

  • Microsoft
  • NetSuite
  • JD Edwards
  • IBM
  • Workday Adaptive Planning
  • Amazon Web Services AWS
  • Fusion5 Australia
  • Privacy Policy
  • Privacy Settings
  • Whistleblower Policy
  • © 2025 Fusion5 Limited
  • Consultant Login
Chat with Bernie
Hello, you’re speaking with Bernie!
Bernie ×