# The Business Redesign Imperative

_Join this roadshow to learn how to redesign your operating model and make AI show up in your margins, not just your tools. Register now._

Learn how leading organisations are approaching process redesign, governance, workforce change and operating model evolution to turn AI potential into measurable business outcomes.

**Melbourne** - 25 August → [register](https://insights.fusion5.com/Register-to-event/?readableEventId=The_Business_Readiness_Imperative_-_Melbourne836567690)

**Sydney** - 27 August → [register](https://insights.fusion5.com/Register-to-event/?readableEventId=The_Business_Readiness_Imperative_-_Sydney2275299650)

**Wellington** - 8 September → [register](https://insights.fusion5.com/Register-to-event/?readableEventId=The_Business_Readiness_Imperative_-_Wellington1927532953)

**Auckland** - 10 September → [register](https://insights.fusion5.com/Register-to-event/?readableEventId=The_Business_Readiness_Imperative_-_Auckland1884677034)

**Limited seats available. No cost to attend.**

## It’s reshaping how organisations operate, compete and create value.

- **A clearer understanding** of where AI can create measurable business value beyond productivity gains.
- **Practical examples** of how leading ANZ organisations are moving from experimentation to operational impact.
- **A framework** for assessing whether AI initiatives are improving performance, reducing costs or creating new opportunities.
- **Insights into the foundations**, governance and operating models needed to scale AI effectively.
- **Perspectives** on how AI is changing roles, accountability and the way work is organised.

Responsible for:

- AI strategy and investment
- Business transformation and operational performance
- Technology, data and digital initiatives
- Governance, workforce change and organisational redesign

## 8:30 – 9:00  |  Arrival & Networking

*Light breakfast, tea/coffee, and networking with peers and Fusion5 experts.*

## 9:00 – 9:10  |  Opening: The question every business leader is asking

AI has moved well beyond experimentation. The question facing most organisations is no longer whether to adopt AI, but how to turn it into measurable business value. **This opening session sets the context for the day and explores why the next phase of AI is about business redesign as much as technology.**

*Speakers: Deepak Nangia (Group CEO), Kristy Brown (CEO NZ)*

## 9:10 – 9:40 |  The new industrial era: Why AI required business redesign, not just adoption

AI is changing more than individual tasks and workflows. It's reshaping how organisations operate, compete and create value. **This session explores why organisations creating the greatest value from AI are redesigning processes, decision-making and operating models, not simply adopting new technology.**

*Speakers: Jaime Enriquez (Group Head - Transformation and Strategy), Kristy Brown (CEO NZ)*

## 9:40 – 10:10  |  The AI value gap: Why AI is everywhere but not yet in your P&L

Many organisations are seeing productivity gains from AI, but fewer are seeing meaningful improvements in revenue, margins or operational performance. **This session examines why that value gap exists and what needs to change for AI investment to deliver measurable commercial outcomes.**

*Speakers: Matt Lingard (Head of Microsoft Business), Jonathan Rickard (Head of Transformation and Strategy NZ)*

## 10:10 – 10:55  |  Customer panel: From AI ambition to business impact

Hear how organisations are moving from AI ambition to measurable business impact. Our customer panel will share the opportunities they've pursued, the challenges they've encountered, and the practical lessons they've learned as AI becomes part of everyday business operations.

*Speakers: Customer panel announced soon*

## 10:55 – 11:15  |  Morning tea & networking

*Refreshments & networking.*

## 11:15 – 11:45  |  From pilots to performance: The operating model required to scale AI safely

Many organisations can successfully deliver an AI pilot. Scaling AI across the business is a different challenge. **This session explores the operating model, governance and ownership needed to move from isolated initiatives to enterprise-wide capability.**

*Speakers: Steve Emanouel (GM - Data & Integration), Nathan Mossman (CTO - Modern Work & Power Platform)*

## 11:45 – 12:10  |  The Agent Operations Centre: How to run AI as an enterprise capability

As AI agents begin taking on real work, organisations need new approaches to governance, accountability and operational oversight. **This session introduces the Agent Operations Centre and explores how businesses can manage AI safely, responsibly and at scale.**

*Speakers: Jaime Enriquez (Group Head of Transformation and Strategy), Jonathan Rickard (Head of Transformation and Strategy NZ), Troy Gerber (CTO - AI Transformation NZ)*

## 12:10 – 12:35  |  Redesigning work: How AI changes roles, accountability and decision-making

AI is changing more than the work people do. It's changing roles, accountability and decision-making across the organisation. **This session explores how leaders can redesign work, support their workforce and prepare for new ways of working alongside AI.**

*Speakers: Belinda Muir (Group General Counsel), Becky Rutherford (Director of Business Applications NZ)*

## 12:35 – 1:05  |  Networking Lunch

*Lunch and drinks; time to connect with speakers, Fusion5 experts, and peers.*

## 1:05 – 1:35  |  The first 90 days: Moving from AI activity to business impact

Knowing where to start is often the biggest challenge. **This session outlines the first 90 days of building a practical AI roadmap, helping leaders identify the priorities, decisions and actions that create momentum and measurable business outcomes.**

*Speakers: Drew Alexander (Director of Microsoft AI), Nathan Mossman (CTO - Modern Work and Power Platform)*

## 1:35 – 1:50  |  Executive Q&A: What needs to change first?

Every organisation's AI journey is different. **This interactive session gives you the opportunity to discuss your own challenges with our panel and explore the practical decisions that will have the greatest impact in your organisation.**

*Speakers: Jaime Enriquez (Group Head of Transformation and Strategy), Troy Gerber (CTO - AI Transformation NZ)*

## 1:50 – 2:00  |  Close: The business redesign imperative

The day concludes by bringing together the key themes and practical insights shared throughout the event. We'll reflect on what organisations need to change to turn AI potential into measurable business outcomes, and the next steps leaders can take to move forward with confidence.

*Speakers: Deepak Nangia (Group CEO), Kristy Brown (CEO NZ)*

# The business 
redesign imperative

## **ANZ Executive Roadshow | August-September 2026**

Join Fusion5 and guest speakers as we share practical lessons, customer experiences and emerging approaches from organisations turning AI activity into measurable business impact.

*A half-day executive session for business and technology leaders ready to turn AI into margin, performance and growth.*