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Insights & Resources

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Blog

Mastering omnichannel marketing with data and AI

Omnichannel marketing goes beyond being present. Discover how AI and data unify customer journeys to deliver the right message at the right time.

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Blog

Modern marketing needs modern marketing tools

Customer journeys are messy. This blog explores why outdated martech fails to keep up—and what modern platforms do to stay relevant and real-time.

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Blog

What marketers need to know about customer journey marketing

Consumers don’t follow funnels—they create their own paths. Learn how to adapt with Dynamics 365 Customer Insights and Fusion5.

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Blog

AI-Driven Personalisation with Microsoft CRM

Fusion5 empowers marketers to personalise at scale using Microsoft Dynamics 365 CRM and AI — creating meaningful, real-time customer experiences.

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Blog

Is it time to replace your accounting software with an ERP?

If your accounting software is slowing you down, it might be time to move to an ERP. Here are 5 signs you’ve outgrown your current solution.

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Blog

Is marketing automation holding you back?

Explore why legacy automation tools are no longer enough and how to unlock modern, connected, and customer-centric marketing with Dynamics 365.

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Blog

Stepping up to the challenge of compliance and risk management in asset-intensive businesses

Managing compliance in asset-heavy industries like manufacturing, energy, and mining is complex. Discover how to simplify regulatory and risk management while staying in control.

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Blog

Does being asset-heavy have to mean slow business growth?

Discover how Microsoft’s integration of a trusted asset management module into Dynamics 365 Finance & Operations empowers asset-heavy industries to scale efficiently—without losing control.

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Blog

Right-size your Dynamics 365 storage and licences before August 30, 2025

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Blog

Step-by-step guide Mastering your Azure spend

Dive deep into cost optimisation for your Azure environment with our comprehensive guide. 

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Blog

Integrating FinOps with your cloud cost optimisation strategy

FinOps can positively augment your cloud cost optimisation efforts. In this blog we offer a guide to the essentials, offering actionable strategies to enhance financial accountability.

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Blog

Cloud wars: AWS vs. Azure - who wins in cost management?

Compare AWS and Azure pricing models. Learn cloud cost management best practice. Maximise your cloud investment for both platforms. 

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Blog

An apple a day, keeps the hackers at bay

Discover how to navigate the delicate balance of cloud cost optimization while maintaining robust cybersecurity. 

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Blog

The AI security conundrum

Artificial Intelligence (AI) used in business can create cybersecurity risks and challenges like data poisoning and prompt injection attacks.

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Blog

One reason stay

In just four to six weeks we can get you upgraded to Dynamics 365 Finance and Operations v8.1 and looking good.

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Blog

Supply chain traceability specialty food ERP

Understanding the importance of traceability and unlocking true supply chain control.

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Blog

Five D365 myths

Before myth gets confused with reality, here are some of the sour grape rumours you may have heard about Dynamics 365 - and the facts.

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Blog

Your 3 Big CRM Project Resourcing and Training Questions Answered

With resourcing problems for every CRM project see how Fusion5 cares about the project journey and outcome to ensure success.

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